The CallTrackingMetrics Agent App enables users to efficiently handle inbound phone calls from various advertising channels. Users can promptly respond to calls, texts, and chats directly from their mobile devices. Additionally, the app facilitates making outbound calls, receiving push notifications for live chats, returning calls or texts, and taking notes or utilizing scripts during live conversations.
Caller information, such as call sources and keywords, is readily available for each incoming call from marketing channels within the app. Users can supplement caller details with notes and tags. Moreover, the app allows users to review call recordings associated with their tracking numbers.
Overview
CallTrackingMetrics Agent App is a Freeware software in the category Business developed by CallTrackingMetrics.
The latest version of CallTrackingMetrics Agent App is 1.6.5, released on 04/25/2024. It was initially added to our database on 04/25/2024.
CallTrackingMetrics Agent App runs on the following operating systems: iOS.
Users of CallTrackingMetrics Agent App gave it a rating of 3 out of 5 stars.
Pros
- Provides real-time tracking of calls and messages.
- Allows users to monitor and track sales calls and customer interactions.
- Integrates with various CRM and analytics tools to provide detailed insights.
- Enables personalized caller experiences through customized routing and call handling features.
Cons
- Might have a learning curve for users unfamiliar with call tracking software.
- Can be expensive for individuals or small businesses with limited budgets.
- Technical issues such as call drops or delays may occur during peak usage times.
Screenshots (Click to view larger)
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